Tour Guide

Durban Full-time R10,000 - R12,500 / Month
(R120,000 - R150,000 / Year)

Job Description

Join our team in Durban as a Tour Guide! You will be responsible for leading exciting tours, sharing local knowledge, and providing exceptional customer service to ensure every guest has a memorable experience. We are looking for enthusiastic individuals who are passionate about the beauty and culture of South Africa.

Responsibilities

  • Design and lead immersive tours that highlight Durban's unique offerings.
  • Foster a friendly rapport with guests to enhance their overall experience.
  • Stay updated on local events and attractions to provide current information.
  • Coordinate with the operations team for smooth tour logistics.
  • Document tour activities and report any issues to management.
  • Ensure all necessary permits and licenses are maintained for tour operations.

Requirements

Education
  • Grade 12 or equivalent
  • Degree in Tourism or Hospitality preferred
Experience
  • 3+ years of experience leading tours
Technical Skills
  • Public Speaking
  • Organizational Skills
Soft Skills
  • Adaptability
  • Customer Service
Languages
  • English: Fluent
  • Afrikaans: Basic

Advantageous

  • Knowledge of local flora and fauna: Understanding South Africa's biodiversity to enhance tour experiences.
  • Experience in hospitality: Background in hospitality services to enhance guest interactions.

Benefits

  • Health and wellness benefits
  • Annual bonuses based on performance
  • Employee discounts for tour packages
  • Training and development opportunities

Company Culture

  • Innovation: We foster innovative thinking to create memorable experiences for our visitors.
  • Diversity: We celebrate diversity and embrace different cultures and perspectives within our team.
  • Professional Growth: We support continuous learning and provide opportunities for our team to develop their skills.
Status: Closed