Travel Consultant

Job Description

Are you passionate about travel? We are looking for a Travel Consultant in Pretoria to assist clients in crafting their perfect vacations. You will be responsible for providing expert advice on destinations, accommodations, and activities, ensuring each client has a memorable experience.

Responsibilities

• Manage the travel booking process from start to finish.
• Engage with clients to understand their travel needs and preferences.
• Source and negotiate with suppliers for the best rates.
• Provide support and advice during travel disruptions.
• Utilize travel software to manage bookings efficiently.
• Participate in training sessions to improve product knowledge.

Requirements

Education

• Matric certificate or equivalent
• Degree or diploma in Travel and Tourism preferred

Experience

• 3+ years of experience in travel consultancy

Technical Skills

• Travel planning tools
• Negotiation skills

Soft Skills

• Attention to detail
• Problem-solving

Certifications

• IATA certification preferred

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience with CRM systems: Proficiency in customer relationship management tools to enhance client service.
• Proficiency in multiple languages: Ability to converse in additional languages is a bonus.

Benefits

• Attractive commission structure on sales
• Comprehensive health benefits package
• Flexible working hours
• Educational assistance for travel courses

Company Culture

• Growth and Development: We are committed to professional growth and encourage ongoing learning opportunities.
• Diversity and Inclusion: We pride ourselves on creating a diverse and inclusive workplace.
• Community Engagement: We actively contribute to our community and promote sustainable tourism.