Restaurant Manager

Job Description

We are seeking a dedicated Restaurant Manager to oversee the daily operations of our vibrant restaurant in Cape Town. The right candidate will be responsible for ensuring exceptional customer service, managing staff, and maintaining high standards of food safety and hygiene. You will play a crucial role in shaping the dining experience and driving revenue growth.

Responsibilities

• Lead front and back-of-house staff in all operational activities.
• Monitor and maintain food quality, presentation, and service standards.
• Engage with customers to gather feedback and improve service.
• Analyze financial reports and manage budgets effectively.
• Schedule staff shifts and manage payroll to ensure efficiency.
• Foster a culture of teamwork and excellence among employees.
• Implement promotional initiatives to attract new customers.
• Ensure compliance with licensing, hygiene, and safety regulations.
• Conduct performance reviews and provide constructive feedback.
• Engage in community outreach to build relationships and enhance brand visibility.

Requirements

Education

• Bachelor's degree in Hospitality Management or related field is a plus

Experience

• 4+ years in a management position within the restaurant industry

Technical Skills

• Conflict Resolution
• Operational Strategy

Soft Skills

• Time Management
• Team Building

Languages

• Afrikaans: Conversational
• English: Fluent

Advantageous

• Fluency in another South African language: Ability to communicate effectively with a diverse customer base.
• Experience with menu development and cost control: Skills in creating appealing menus while managing food costs effectively.

Benefits

• Generous leave policy including annual and sick leave
• Staff discounts on meals and events
• Training and mentorship programs for career growth
• Employee recognition programs
• A supportive and dynamic team environment

Company Culture

• Diversity and Inclusion: We value diversity and are committed to creating an inclusive workplace where everyone feels valued.
• Continuous Improvement: We believe in ongoing learning and development for all employees to enhance their skills.
• Community Engagement: Our team actively participates in community outreach and local initiatives.