Restaurant Manager

Job Description

We are seeking a passionate and experienced Restaurant Manager to lead our team in Johannesburg. You will oversee daily operations, ensuring exceptional service while driving profitability and customer satisfaction. If you're a natural leader with a flair for hospitality, we want to hear from you!

Responsibilities

• Oversee restaurant staff performance and resolve any team conflicts.
• Implement marketing initiatives to improve customer engagement.
• Conduct regular audits to maintain food quality and service standards.
• Analyze sales reports to inform operational strategies.
• Assist in menu development and ensure food quality.
• Engage with customers to ensure satisfaction and loyalty.
• Promote a positive and productive team culture.

Requirements

Education

• Bachelor's degree in Hospitality Management or Business

Experience

• 5 years of experience in a restaurant or hospitality management position

Technical Skills

• Operational Management
• Customer Service Excellence

Soft Skills

• Leadership
• Time Management

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience with menu planning and development: Ability to contribute to and enhance menu offerings based on market trends.
• Familiarity with POS systems: Skill in using point-of-sale systems to manage transactions and reporting.

Benefits

• Attractive salary with potential for bonuses
• Comprehensive health and wellness benefits
• Generous leave policies and holiday pay
• Employee meals and discounts on dining

Company Culture

• Growth Mindset: We foster a culture of learning and development where every employee can grow their skills and careers.
• Inclusivity: We celebrate diversity and strive to create an inclusive environment where everyone feels welcome.
• Customer Focus: Our top priority is to provide exceptional service to every guest, ensuring lasting memories.