E-commerce Manager

Job Description

An exciting opportunity for an E-commerce Manager in Pretoria! The successful candidate will be responsible for developing and executing online sales strategies to drive growth. You will manage the entire e-commerce platform, focusing on customer engagement, sales performance, and operational efficiency.

Responsibilities

• Create and implement effective e-commerce strategies and initiatives.
• Direct the management and optimization of the e-commerce platform.
• Oversee the development of marketing campaigns across various channels.
• Evaluate the effectiveness of marketing strategies through metrics.
• Manage relationships with external agencies to ensure quality delivery.
• Provide insights and recommendations to senior management.
• Coordinate with supply chain and logistics for timely product delivery.
• Ensure compliance with e-commerce laws and regulations.
• Enhance the online shopping experience for customers.
• Foster a customer-centric culture within the e-commerce team.

Requirements

Education

• Bachelor's degree in Business or related field
• Additional certifications in Digital Marketing or E-commerce Management are a plus

Experience

• 5+ years in e-commerce or online sales management

Technical Skills

• Web Analytics
• SEO and SEM Strategies

Soft Skills

• Creativity
• Project Management

Certifications

• Certified E-commerce Manager
• Certificate in Digital Marketing

Languages

• English: Fluent

Advantageous

• Familiarity with HTML/CSS: Basic understanding of web technologies for better communication with developers.
• Experience in Affiliate Marketing: Knowledge of affiliate programs and online partnerships.

Benefits

• Comprehensive health and wellness benefits
• Performance bonuses based on sales growth
• Flexible work arrangements
• Career advancement opportunities

Company Culture

• Customer Focus: Our customers are at the heart of everything we do.
• Continuous Improvement: We are always looking for ways to improve and grow our processes.
• Empowerment: We empower our employees to take initiative and make an impact.