E-commerce Manager

Job Description

Join us as an E-commerce Manager in Cape Town, where you will be pivotal in shaping our online sales approach. Your role will include strategy development, team collaboration, and data-driven decision making to enhance our e-commerce platform.

Responsibilities

• Formulate and implement strategies to optimize the online shopping experience.
• Collaborate with product teams on inventory management.
• Analyze web traffic and conversion metrics for continuous improvement.
• Engage with customers through digital channels to enhance relations.
• Coordinate with the content team for product descriptions and imagery.
• Implement data-driven pricing strategies based on market research.
• Work with finance to develop budgets for e-commerce related projects.
• Develop promotional strategies to boost sales during peak periods.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• Master's degree is a plus

Experience

• 5+ years of experience in e-commerce management

Technical Skills

• E-commerce Platforms
• Digital Marketing

Soft Skills

• Analytical Thinking
• Team Leadership

Certifications

• Google Analytics Certification
• Certified E-commerce Professional (CeP)

Languages

• English: Fluent

Advantageous

• Experience in UX/UI design: Knowledge of user experience and interface design principles.
• Familiarity with email marketing platforms: Experience with platforms like Mailchimp or Klaviyo for campaigns.

Benefits

• Competitive salary with performance-based bonuses
• Health and wellness benefits including medical aid
• Flexible working hours
• Professional development opportunities

Company Culture

• Collaborative Environment: We promote teamwork and collaboration across all levels of the company.
• Continuous Growth: We are committed to the continuous learning and growth of our teams.
• Inclusivity: We value diverse perspectives and encourage applications from all backgrounds.