IT Support Technician

Job Description

We are seeking a competent and proactive IT Support Technician to join our Bloemfontein team. The ideal candidate will be responsible for troubleshooting hardware and software issues, providing exceptional technical support, and ensuring a seamless IT experience for all users.

Responsibilities

• Deliver exceptional customer service in resolving IT-related inquiries.
• Conduct routine inspections of IT equipment and recommend upgrades.
• Implement and maintain antivirus and security software.
• Collaborate with vendors and service providers for specialized IT support.
• Help develop IT policies and guidelines for users.
• Assist in planning and deployment of new technology solutions.

Advantageous

• Experience with mobile device management: Knowledge of managing mobile devices in a corporate environment.
• Familiarity with cybersecurity practices: Understanding of best practices in cybersecurity.

Benefits

• Attractive salary with yearly bonuses
• Comprehensive medical coverage
• Work-life balance initiatives
• Access to training and development programs

Company Culture

• Innovation: Encouraging creative thinking and innovation is at the heart of our culture.
• Supportive Environment: We maintain a supportive atmosphere where employees can thrive and succeed.
• Community Engagement: We actively engage with our local community through volunteer opportunities.