Retail Store Manager

Job Description

As a Retail Store Manager, you will be at the forefront of our Johannesburg store operations. Your role is to drive sales, enhance customer satisfaction, and lead a dynamic team. We are looking for someone with strong leadership skills and a passion for retail, ensuring that our team delivers top-notch service and meets all sales targets.

Responsibilities

• Lead the team in achieving sales goals through motivation and training.
• Assist in recruitment and hiring of new staff members.
• Develop and implement training programs for staff development.
• Ensure store compliance with all regulatory requirements.
• Conduct regular staff meetings to communicate goals and expectations.
• Implement loss prevention strategies to minimize shrinkage.
• Review and update store policies as needed.
• Foster a positive work environment to improve employee morale.
• Manage product launches and seasonal promotions.
• Collaborate with marketing for promotional events and initiatives.

Requirements

Education

• Matric certificate (Grade 12)
• Degree in Business Administration or related field preferred

Experience

• 5+ years in retail management with proven success

Technical Skills

• Merchandising
• Inventory Control

Soft Skills

• Conflict Resolution
• Time Management

Languages

• English: Fluent

Advantageous

• Bilingual in English and Afrikaans: Ability to communicate in both English and Afrikaans is advantageous.
• Experience in e-commerce retail: Knowledge of online retail trends and digital marketing.

Benefits

• Comprehensive health insurance
• Generous retirement plan
• Employee training and development programs
• Flexible working hours

Company Culture

• Inclusivity: We promote an inclusive environment where diversity is celebrated.
• Continuous Improvement: We are committed to continuous improvement in all aspects of our business.
• Employee Empowerment: We empower our employees to make decisions and take ownership of their roles.