Tour Guide

Job Description

Adventure Tours Ltd. is seeking energetic and knowledgeable Tour Guides to lead engaging tours around Johannesburg. As a Tour Guide, you will share insights about local history, culture, and attractions, ensuring that visitors have a memorable experience. This role requires excellent communication skills and a passion for storytelling.

Responsibilities

• Conduct interactive tours while engaging with guests throughout the journey.
• Present interesting facts and anecdotes about attractions visited.
• Ensure a streamlined experience, managing timing and guest interactions.
• Support guests with any special needs or requests during the tour.
• Collect feedback post-tour to improve future experiences.
• Promote local businesses and attractions as part of the tour.
• Prepare and maintain tour equipment and vehicles as required.
• Assist in arranging special events or private tours as needed.

Requirements

Education

• Diploma in Tourism or related field
• Higher Education or specialisation in guiding is preferred

Experience

• 2-4 years of experience in a guiding role or similar customer-facing position

Technical Skills

• Local Knowledge
• First Aid Certification

Soft Skills

• Enthusiasm
• Time Management

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in eco-tourism or cultural tours: Familiarity with sustainable practices in tourism or cultural heritage is a plus.
• CPR Certification: Current CPR certification is beneficial for guest safety.

Benefits

• Attractive remuneration package with bonuses
• All expenses covered during tours
• Comprehensive health insurance
• Career advancement and training opportunities

Company Culture

• Innovation and Growth: We encourage fresh ideas and continuous improvement within our team.
• Inclusiveness: We embrace diversity and ensure that all voices are valued.
• Community Engagement: We actively participate in the local community and promote cultural understanding.