E-commerce Manager

Job Description

As an E-commerce Manager in Durban, you will lead our e-commerce efforts, working closely with marketing, sales, and IT teams. Your responsibilities will include enhancing the user experience, driving online sales, and developing marketing campaigns. We seek a dynamic individual with a background in e-commerce or digital marketing.

Responsibilities

• Improve online customer journeys and checkouts to elevate conversion rates.
• Develop comprehensive content strategies for engaging customers.
• Lead A/B testing initiatives to optimize site elements.
• Coordinate with vendors and service providers for seamless operation.
• Train staff on e-commerce platforms and procedures.
• Enhance brand visibility and customer loyalty through social media.
• Create detailed e-commerce reports for strategy revisions and budget planning.

Requirements

Education

• Bachelor's degree in Business or related field
• Specialization in E-commerce is preferred

Experience

• Minimum of 5 years in e-commerce or digital project management

Technical Skills

• Digital Marketing Strategies
• Content Management Systems

Soft Skills

• Analytical Skills
• Creative Thinking

Certifications

• Certified in E-commerce Marketing
• Google Ads Certification

Languages

• English: Fluent

Advantageous

• Familiarity with email marketing tools: Experience with tools like Mailchimp or Klaviyo for customer engagement.
• Understanding of mobile commerce: Insight into optimizing shopping experiences on mobile platforms.

Benefits

• Generous leave entitlements including sick and vacation leave
• Monthly wellness stipends for health and fitness activities
• Supportive work environment fostering creativity and collaboration
• Employee discounts on products offered through our platform

Company Culture

• Inclusivity: We embrace diversity and ensure all voices are heard within our team.
• Growth Mindset: Our employees are encouraged to pursue continuous learning and personal growth.
• Community Engagement: We actively engage with the local community to drive positive change.