Medical Scheduler

Job Description

As a Medical Scheduler, you will be responsible for coordinating and scheduling appointments for medical practitioners, ensuring a seamless patient flow. You will play a crucial role in optimizing appointment schedules to maximize efficiency.

Responsibilities

• Ensure all scheduling activities comply with privacy and confidentiality regulations.
• Implement process improvements to enhance scheduling efficiency.
• Provide administrative support to the medical team as required.
• Conduct follow-up calls to remind patients of upcoming appointments.
• Assist patients in understanding their appointments and procedures.

Requirements

Education

• High school diploma or equivalent
• Diploma in medical office administration or nursing is preferred

Experience

• At least 2 years of experience in medical scheduling or healthcare administration.

Technical Skills

• Medical terminology
• Data entry skills

Soft Skills

• Ability to handle stress
• Customer service orientation

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Bilingual proficiency: Ability to communicate in both English and Afrikaans is a plus.
• Knowledge of HIPAA regulations: Understanding patient privacy and confidentiality standards.

Benefits

• Comprehensive medical aid coverage
• Flexible working hours
• Paid training and education support
• Employee assistance programs

Company Culture

• Inclusivity: We embrace diversity and promote an inclusive workplace for all employees.
• Innovation: We encourage innovative thinking to improve healthcare delivery and patient care.
• Community Focused: Our work is driven by a passion for enhancing the health of our community.