E-commerce Manager

Job Description

We are seeking an E-commerce Manager to oversee our online store and drive sales growth. The successful candidate will be responsible for developing and executing strategies that enhance customer engagement and optimize the shopping experience.

Responsibilities

• Drive continuous improvement of the online shopping experience through testing and feedback.
• Engage with third-party vendors and partners to enhance service offerings.
• Set pricing strategies and promotions based on market analysis.
• Ensure compliance with e-commerce regulations and data protection policies.
• Foster a collaborative culture within the e-commerce team to ensure high performance.
• Advise senior leadership on market trends and potential threats to the e-commerce strategy.
• Lead initiatives that enhance customer loyalty and retention.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or related field
• MBA or equivalent is advantageous

Experience

• 6+ years of experience in e-commerce or digital marketing

Technical Skills

• Web Analytics Tools
• SEO Optimization

Soft Skills

• Negotiation
• Strategic Thinking

Certifications

• Google Analytics Certification
• Certified E-commerce Professional (CEP)

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Familiarity with content management systems: Experience in using CMS tools for effective content management.
• Understanding of A/B testing methods: Knowledge of A/B testing techniques to optimize campaigns and website performance.

Benefits

• Comprehensive health coverage
• Performance-related bonuses
• Remote work options available
• Professional development opportunities

Company Culture

• Professional Growth: We provide numerous opportunities for employees to grow personally and professionally.
• Work-Life Balance: We support a healthy work-life balance to enhance employee satisfaction.
• Supportive Environment: Our company fosters a supportive atmosphere where employees can thrive.