E-commerce Manager

Job Description

We are seeking a dynamic E-commerce Manager to spearhead our online business strategies and enhance customer engagement. The ideal candidate will have a strong background in e-commerce operations, performance marketing, and customer experience management. This role focuses on driving revenue growth and optimizing our online presence to meet business objectives.

Responsibilities

• Track and report on e-commerce performance metrics, including sales, traffic, and customer feedback.
• Foster a customer-centric approach, ensuring a seamless shopping experience.
• Collaborate with content teams to enhance online content and product descriptions.
• Manage budget allocations for digital marketing activities and e-commerce operations.

Requirements

Education

• Bachelor's degree in Digital Marketing or Business
• MBA or related is preferable

Experience

• 5+ years in managing e-commerce or digital campaigns

Technical Skills

• Content Management Systems (CMS)
• Digital Marketing Tools (Google Ads, Facebook Ads)

Soft Skills

• Negotiation
• Analytical skills

Certifications

• HubSpot Inbound Marketing Certification
• Advanced Google Analytics Certification

Languages

• English: Fluent

Advantageous

• Experience in B2B e-commerce: Knowledge of B2B sales processes and e-commerce best practices.
• Strong analytical skills with experience in A/B testing: Ability to conduct A/B tests for optimizing user experience and conversions.

Benefits

• Generous leave policy including paid time off
• Retirement benefits with employer contributions
• Access to wellness programs
• Remote work options available

Company Culture

• Professional Development: We offer growth opportunities and support continuous learning.
• Customer-Centric Approach: Our team is dedicated to providing exceptional service and experiences for customers.
• Work-Life Balance: We prioritize the well-being of our employees and support a healthy work-life balance.