E-commerce Manager

Job Description

We are on the lookout for an experienced E-commerce Manager to lead our efforts in enhancing customer engagement and driving sales growth. You will manage product selection, oversee promotional campaigns, and develop strategies to improve user experience on our online platform. Collaborating with diverse teams, you will play a key role in our e-commerce success.

Responsibilities

• Develop comprehensive e-commerce strategies for product positioning.
• Implement online promotional campaigns to increase visibility.
• Analyze customer data to tailor marketing efforts effectively.
• Oversee the overall performance of the e-commerce site.
• Collaborate with content teams to develop engaging product descriptions.
• Identify and resolve any issues affecting customer satisfaction.
• Foster relationships with influencers and brand advocates.
• Implement SEO best practices to enhance visibility.
• Train the team on industry trends and best practices.
• Develop reports for stakeholders on e-commerce performance.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or related field
• Master's degree is preferred

Experience

• 5+ years of experience in e-commerce or related fields

Technical Skills

• SEO/SEM
• Social Media Marketing

Soft Skills

• Communication
• Problem-solving

Certifications

• HubSpot Inbound Marketing Certification
• Digital Marketing Institute Certification

Languages

• English: Fluent

Advantageous

• Familiarity with UX/UI principles: Ability to contribute to a better user experience design and functionality.
• Experience with mobile e-commerce strategies: Knowledge in optimizing e-commerce operations for mobile users.

Benefits

• Market-related salary with annual increases
• Health, dental, and vision insurance
• Flexible working hours and hybrid work options
• Participation in employee wellness programs

Company Culture

• Diversity and Inclusion: We value diversity and are committed to creating an inclusive environment.
• Team Spirit: A strong team spirit drives our company forward, where everyone’s contribution is valued.
• Flexibility: We support flexible working arrangements to accommodate our employees' needs.