E-commerce Manager

Job Description

We are seeking an E-commerce Manager to lead our online sales strategies and enhance customer engagement. The successful candidate will have a proven track record in driving online sales, optimizing the user journey, and developing effective marketing campaigns.

Responsibilities

• Direct the design and implementation of the e-commerce platform.
• Evaluate new technologies to improve operational efficiency.
• Drive customer engagement initiatives through personalised marketing.
• Manage relationships with vendors and partners for e-commerce tools and services.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• MBA preferred

Experience

• 5+ years in digital marketing or e-commerce roles with leadership experience preferred

Technical Skills

• Content Management Systems
• Email Marketing Platforms (Mailchimp, Klaviyo)

Soft Skills

• Strategic Thinking
• Problem-solving

Certifications

• E-commerce Management Certification
• Certified Digital Marketing Professional

Languages

• English: Fluent

Advantageous

• Experience with affiliate marketing: Expertise in leveraging affiliate programs to boost sales.
• Knowledge of UX design principles: Familiarity with user experience design to enhance website usability.

Benefits

• Comprehensive medical aid
• Retirement funding with matching contributions
• Training and development programs
• Employee discounts and perks

Company Culture

• Continuous Improvement: We are committed to continuous improvement, encouraging feedback and suggestions.
• Employee Empowerment: We believe in empowering employees to make decisions and take ownership of their work.
• Customer Centric: Our focus is always on enhancing the customer experience.