Social Community Manager

Job Description

We are seeking a Social Community Manager to lead our social media strategy and cultivate a vibrant online community. You will engage with our audience, manage content, and analyze social media metrics to enhance our digital presence.

Responsibilities

• Strategize and execute campaigns that promote community participation.
• Evaluate community feedback and implement positive changes.
• Collaborate with Customer Service to address follower inquiries.
• Ensure brand consistency across all digital platforms.
• Manage crisis communication and user feedback effectively.
• Develop strategies for enhancing user-generated content.
• Coordinate with design teams to create visually appealing social media content.

Requirements

Education

• Bachelor's degree in Marketing, Communications, or related field

Experience

• 5+ years of experience in social media management or community engagement

Technical Skills

• Social Media Platforms
• Content Strategy Development
• SEO Knowledge

Soft Skills

• Creative Thinking
• Analytical Skills

Languages

• English: Fluent

Advantageous

• Hands-on experience with social media management tools: Experience with tools like Hootsuite and Buffer.
• Experience in crisis management on social platforms: Ability to manage community crises effectively.

Benefits

• Comprehensive health insurance
• Annual leave and sick leave provisions
• Flexible working hours
• Employee training and development programs

Company Culture

• Growth Mindset: We encourage continuous learning and personal development.
• Work-life Balance: We support a healthy work-life balance for all employees.
• Community Engagement: We believe in giving back to the community and encourage our team to participate in local initiatives.