Telecommunications Technician

Job Description

Join our team as a Telecommunications Technician, where your expertise in installing and maintaining telecommunications systems will be crucial. We're looking for someone with a hands-on approach and technical know-how to ensure our communication systems operate smoothly and efficiently.

Responsibilities

• Set up and configure telecommunication systems as required.
• Perform regular maintenance checks on equipment.
• Coordinate with vendors for equipment procurement.
• Research and recommend new technology to improve services.
• Assist in project planning and timelines.
• Document all major incidents and resolutions.
• Ensure high standards of customer service.
• Participate in training sessions for new technologies.

Requirements

Education

• Diploma in Telecommunications Engineering or related field
• Bachelor's degree in Engineering is desirable

Experience

• 4+ years of experience in telecommunications installation and maintenance

Technical Skills

• Troubleshooting
• Equipment Maintenance

Soft Skills

• Customer Service
• Time Management

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Project Management Skills: Ability to manage small projects and lead a team effectively.
• Familiarity with CAD software: Basic knowledge of CAD software for planning installations.

Benefits

• Comprehensive health insurance and retirement options
• Annual leave and paid time off
• Professional development programs
• Employee wellness initiatives

Company Culture

• Customer-Centric: Our priority is to provide exceptional service and value to our customers.
• Continuous Improvement: We are always looking for ways to enhance our service delivery and employee experience.
• Community Engagement: We strive to give back to our community through various outreach programs.