Retail Manager

Job Description

As a Retail Manager in Durban, you'll lead a dedicated team to achieve sales targets while enhancing customer satisfaction. You'll play a critical role in planning and executing marketing initiatives and managing inventory effectively. This position requires a keen eye for detail and a passion for the retail environment.

Responsibilities

• Ensure effective communication within the team and with other departments.
• Identify opportunities for process improvements and efficiency.
• Assist in managing employee schedules and payroll.
• Conduct regular team meetings to discuss performance and targets.
• Promote a positive store culture and employee engagement.
• Collaborate with marketing on in-store events and promotions.
• Report on store performance and provide feedback to upper management.
• Lead by example to enhance customer interactions and service.

Requirements

Education

• Higher qualification in Retail Management is advantageous

Experience

• 5+ years of experience in retail management or customer service

Technical Skills

• Sales Strategy
• Visual Merchandising

Soft Skills

• Analytical Skills
• Teamwork

Languages

• English: Fluent

Advantageous

• Multi-store management experience: Experience in overseeing multiple retail locations.

Benefits

• Comprehensive health insurance
• Annual performance bonuses
• Flexible work hours
• Training and development programs

Company Culture

• Diversity and Inclusion: Create an inclusive environment where every employee is valued.
• Continuous Learning: Support personal and professional growth through ongoing learning opportunities.
• Community Engagement: Encourage participation in community service initiatives.