Retail Manager

Job Description

As a Retail Manager in Durban, you will take charge of store performance, staff management, and customer satisfaction while ensuring adherence to company policies and standards.

Responsibilities

• Oversee daily store operations to ensure efficiency and effectiveness.
• Develop and implement sales strategies to boost revenue and achieve targets.
• Lead, mentor, and train retail staff to provide exceptional customer service.
• Maintain inventory levels, oversee stock control, and manage loss prevention.
• Analyse sales trends and prepare reports for management.
• Ensure compliance with company policies and regulations.
• Manage the store budget and optimize expenses.
• Foster a positive shop environment to enhance employee and customer satisfaction.