Cultural Tour Manager

Johannesburg FULL TIME R25,000 - R37,500 / Month
(R300,000 - R450,000 / Year)

Job Description

As a Cultural Tour Manager, you will lead immersive cultural experiences in Johannesburg, facilitating tours that highlight the unique heritage and traditions of South Africa. You will engage with diverse groups, ensuring a memorable experience while promoting cultural appreciation.

Responsibilities

  • Lead cultural immersion experiences, highlighting traditions and customs.
  • Evaluate guest feedback to refine tour itineraries.
  • Train and mentor new tour guides on cultural sensitivity and engagement.
  • Collaborate with local artisans and cultural sites for authentic experiences.
  • Stay informed about community events and attractions for tour planning.
  • Promote responsible tourism practices among guests.
  • Manage daily tour schedules and communications with guests.
  • Report on tour outcomes and areas for improvement.

Requirements

Education
  • Bachelor's degree in Hospitality or related field
  • Relevant certifications in tour guiding preferred
Experience
  • 5+ years of experience in the tourism industry or tour management
Technical Skills
  • Event Coordination
  • Marketing Skills
Soft Skills
  • Communication
  • Adaptability
Languages
  • English: Fluent
  • Zulu: Conversational

Advantageous

  • Knowledge of Heritage Sites: Familiarity with local heritage sites and cultural attractions.
  • Fluency in Additional Languages: Ability to communicate in multiple languages enhances guest experience.

Benefits

  • Comprehensive health insurance package
  • Annual leave and public holiday entitlements
  • Discounted travel opportunities
  • Support for continuous learning and training

Company Culture

  • Innovation: We encourage creativity and innovative approaches to tourism.
  • Community Involvement: Engagement with local communities is at the core of our operations.
  • Career Growth: We support our employees’ professional development through training and mentorship.
Status: Closed