Retail Manager

Job Description

We are seeking a dynamic Retail Manager to oversee our Bloemfontein store. The successful candidate will be responsible for maximizing sales and profitability while ensuring customer satisfaction. This role requires strong leadership skills and a passion for retail.

Responsibilities

• Oversee all aspects of store management, including staffing and training.
• Implement marketing and promotional strategies to drive foot traffic.
• Analyze sales data to identify opportunities for improvement.
• Maintain relationships with vendors and suppliers.
• Ensure that company standards are met in customer service and merchandise quality.
• Handle administrative tasks related to payroll and scheduling.
• Conduct regular store audits to ensure operational compliance.

Requirements

Education

• Matric Certificate or equivalent
• Degree in Retail Management or related field is a bonus

Experience

• 3+ years of experience in a supervisory role in retail

Technical Skills

• Inventory Management
• Customer Relationship Management

Soft Skills

• Team Building
• Adaptability

Languages

• English: Fluent
• Sesotho: Conversational

Advantageous

• Bilingual in English and Afrikaans: Ability to communicate in both English and Afrikaans is a plus.
• Experience in e-commerce management: Familiarity with online retail practices and platforms.

Benefits

• Comprehensive health and wellness benefits
• Annual bonus based on performance
• Flexible working hours
• Employee referral bonuses

Company Culture

• Customer-centric focus: Our customers always come first, and we strive to exceed their expectations.
• Innovation: We are dedicated to continuous improvement and innovation in how we work.
• Respect and Integrity: We conduct our business with integrity, transparency, and respect for all.