E-commerce Manager

Durban FULL TIME R33,333 - R50,000 / Month
(R400,000 - R600,000 / Year)

Job Description

Join our dynamic team as an E-commerce Manager where you'll lead our online retail initiatives. The successful candidate will be adept at leveraging data to optimize sales channels, improve customer experience, and drive brand awareness.

Responsibilities

  • Coordinate with logistics teams to ensure product availability and timely delivery.
  • Develop engaging content for product descriptions and marketing materials.
  • Facilitate training and development for the e-commerce team to improve skills and knowledge.
  • Review and approve budgets for e-commerce initiatives.
  • Analyze customer feedback to refine the product offerings and online shopping experience.

Requirements

Education
  • Master's degree in Business or related field is preferred
Experience
  • 5+ years of relevant experience in e-commerce leadership
Technical Skills
  • Market Research
  • Project Management
Soft Skills
  • Creative Thinking
  • Time Management
Certifications
  • Digital Marketing Certification
  • E-commerce Management Certification
Languages
  • English: Fluent

Advantageous

  • Knowledge of UX/UI principles: Understanding user experience and interface design for better site engagement.
  • Experience with A/B testing: Proficiency in conducting A/B tests to optimize marketing efforts.

Benefits

  • Competitive salary with performance bonuses
  • Health insurance and retirement plans
  • Flexible working hours and potential remote work options
  • Professional development opportunities

Company Culture

  • Innovation: We encourage innovative approaches to solve e-commerce challenges and improve customer experiences.
  • Teamwork: Collaboration is at the heart of our success. We value teamwork and communication.
  • Customer Centricity: Our customers drive our decisions. We prioritize their needs and experiences.
Status: Closed