IT Support Specialist

Job Description

We are seeking an IT Support Specialist to enhance our support team in Bloemfontein. The ideal candidate will have a proven track record in handling IT issues, providing technical assistance, and supporting a range of IT systems.

Responsibilities

• Ensure compliance with IT policies and procedures.
• Assist in maintaining data backup and recovery solutions.
• Provide input into IT project planning and execution.
• Stay updated with the latest technology trends relevant to the job.

Requirements

Education

• Bachelor's degree in Computer Science or equivalent experience
• Certification in ITIL is a plus

Experience

• 3+ years in IT support or technical support roles

Technical Skills

• Linux Operating Systems
• Database Management

Soft Skills

• Teamwork
• Attention to Detail

Certifications

• Cisco Certified Network Associate (CCNA)
• CompTIA Network+

Languages

• English: Fluent
• Sesotho: Conversational

Advantageous

• Knowledge of cybersecurity principles: Understanding of the fundamentals of network security.
• Customer service skills: Ability to provide exceptional support and interaction with users.

Benefits

• Comprehensive health insurance
• Performance bonuses
• Flexible work schedules
• Professional development opportunities

Company Culture

• Innovation: We prioritize creative solutions and innovative thinking, empowering our employees to drive change.
• Work-Life Balance: We believe in maintaining a healthy work-life balance, allowing flexibility in our work schedules.
• Professional Growth: We support our staff in achieving their career goals through mentorship and guidance.