Hospitality Manager

Job Description

Join our dynamic team as a Hospitality Manager in Pretoria. This role requires a passionate leader who excels in enhancing guest experiences, managing daily operations, and mentoring a team of hospitality professionals, all while driving sales and upholding high standards.

Responsibilities

• Lead marketing initiatives to enhance the hotel's profile in the region.
• Evaluate guest feedback to inform service improvements.
• Ensure compliance with health and safety regulations.
• Manage vendor relationships and negotiate contracts.
• Create and maintain operational policies and procedures.

Requirements

Education

• Bachelor's degree in Business Administration, Marketing, or Hospitality

Experience

• 3+ years of experience in hotel management or relevant leadership roles

Technical Skills

• Conflict Resolution
• Sales and Marketing

Soft Skills

• Critical Thinking

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in digital marketing: Skills in promoting hotel services online through various digital channels.
• Multilingual skills: Ability to communicate in multiple languages to cater to diverse guests.

Benefits

• Comprehensive health insurance coverage
• Pension fund contributions
• Training and development programs
• Fun team-building activities

Company Culture

• Ongoing Learning: We believe in continuous personal and professional growth opportunities for our staff.
• Community Engagement: We actively participate in community initiatives and partnerships.
• Work-Life Balance: Our policies are designed to promote a healthy work-life balance for all employees.