Healthcare Administrator

Job Description

We are seeking a dedicated Healthcare Administrator to manage our healthcare facility's operations in Cape Town. The ideal candidate will have exceptional organizational skills, be detail-oriented, and have a passion for improving patient care. This role involves overseeing administrative functions, ensuring compliance with healthcare policies, and collaborating with healthcare professionals to optimize service delivery.

Responsibilities

• Manage scheduling, billing, and record-keeping systems.
• Ensure optimal patient flow and reduce wait times.
• Lead initiatives to improve healthcare services and implement best practices.
• Support the management team in strategic planning and project implementation.
• Develop training programs for administrative staff.
• Monitor staff performance and conduct evaluations.
• Assist in managing departmental budgets and resources.
• Conduct audits to ensure compliance with healthcare laws.
• Act as a liaison between patients, staff, and external partners.
• Participate in community outreach to promote health services.

Requirements

Education

• Bachelor's degree in Health Sciences or related field
• MBA with a focus on healthcare management is preferred

Experience

• 5+ years of experience in a healthcare administrative role

Technical Skills

• Data Analysis Tools
• Financial Management

Soft Skills

• Problem-solving
• Interpersonal Skills

Certifications

• Healthcare Management Certification (HMC)
• Lean Six Sigma Certification is a benefit

Languages

• English: Fluent
• Xhosa: Conversational

Advantageous

• Familiarity with patient care processes: Knowledgeable about patient care workflows and improvements.
• Project management experience in healthcare: Experience in leading healthcare-related projects from conception to completion.