User Experience Researcher

Job Description

As a User Experience Researcher at DigiSolutions, you will play a pivotal role in our design process, engaging with users to gather insights that drive product direction. The ideal candidate will have a strong understanding of UX research methods and the ability to translate findings into actionable design recommendations.

Responsibilities

• Design and execute user research plans to understand user needs.
• Translate research insights into clear design recommendations.
• Work closely with product managers and developers to ensure a user-centered approach.
• Conduct A/B testing to validate design concepts and user interactions.
• Document research processes and findings for future reference.
• Engage with users through community outreach and feedback sessions.
• Utilize analytics tools to monitor user behavior and identify areas for improvement.
• Collaborate on the creation of design specifications and user guidelines.
• Support the team in ideation and brainstorming activities.
• Foster a culture of data-driven decision making within the team.

Requirements

Education

• Bachelor's degree in Cognitive Science or Social Science
• Master's degree in a relevant field is preferred

Experience

• Minimum 3 years in a UX research role or similar function

Technical Skills

• User Interface Design
• Human-Centered Design

Soft Skills

• Teamwork
• Presentation Skills

Certifications

• UX Certification from Nielsen Norman Group
• Agile UX Certification

Languages

• English: Fluent

Advantageous

• Familiarity with Accessibility standards: Understanding of WCAG guidelines and best practices.
• Experience in Agile environments: Background in working within Agile teams to deliver user-centered solutions.

Benefits

• Full health, dental, and vision insurance
• Opportunities for remote work
• Employee wellness program
• Generous leave policies

Company Culture

• Diversity and Inclusion: We are dedicated to building a diverse team that reflects the communities we serve.
• Work-Life Balance: We prioritize work-life balance and support flexible working arrangements.
• Community Engagement: We encourage our employees to get involved in community service and outreach programs.