Retail Manager

Job Description

Join our dynamic team as a Retail Manager, where you will oversee daily operations in our Johannesburg store. We need a leader who can motivate staff, manage inventory, and enhance customer satisfaction.

Responsibilities

• Lead daily retail operations and staff management.
• Formulate sales plans and promotional strategies.
• Ensure exceptional customer experience through staff training.
• Maintain store merchandising standards.
• Conduct regular performance reviews with team members.
• Collaborate with the procurement team on inventory needs.
• Implement store policies and procedures.
• Maintain a safe and clean shopping environment.
• Track sales performance and reporting to upper management.
• Engage in community outreach to enhance store presence.

Requirements

Education

• Diploma in Retail Management or Business Administration
• Bachelor's degree in Business Management preferred

Experience

• 5+ years in a managerial role within retail

Technical Skills

• Inventory Management
• Financial Acumen

Soft Skills

• Communication Skills
• Time Management

Languages

• English: Fluent

Advantageous

• Experience in Budgeting and Forecasting: Expertise in preparing financial forecasts and budgets for retail operations.
• Fluency in Afrikaans or Zulu: Additional language skills are beneficial for customer engagement.