E-commerce Manager

Job Description

We are looking for an experienced E-commerce Manager to spearhead our online sales initiatives. Your role will involve overseeing daily operations of our e-commerce site, optimizing product listings, and implementing data-driven marketing strategies to boost revenue. A strong understanding of web analytics is essential.

Responsibilities

• Develop and implement effective e-commerce strategies to increase online sales.
• Manage the entire E-commerce platform, including product listings and inventory.
• Collaborate with marketing teams to design and execute promotional campaigns.
• Analyze website performance and customer behavior using web analytics tools.
• Oversee the customer service operations related to online sales.
• Enhance user experience through website optimization and A/B testing.
• Monitor and report on online sales trends and competitor activity.
• Ensure compliance with e-commerce laws and regulations.
• Train and guide the e-commerce team to achieve sales goals.
• Manage relationships with third-party vendors and payment processors.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• Master's degree is advantageous

Experience

• 3-5 years of experience in e-commerce management or digital marketing

Technical Skills

• E-commerce platforms (Shopify, WooCommerce)
• Google Analytics
• SEO/SEM

Soft Skills

• Analytical thinking
• Leadership
• Communication

Certifications

• Google Analytics Certification
• eCommerce Management Certification

Languages

• English: Fluent

Advantageous

• Experience with email marketing tools (Mailchimp, Constant Contact): Familiarity with tools for managing email campaigns and newsletters.
• Knowledge of social media advertising: Experience in creating and managing paid social media campaigns.

Benefits

• Competitive salary with performance-related bonuses
• Medical aid and retirement benefits
• Flexible working hours
• Opportunities for professional development

Company Culture

• Innovation: We foster a culture of innovation where creative ideas are encouraged.
• Collaboration: Teamwork is at the heart of our success. We believe in working together.
• Customer Focus: Our customers are our priority. We strive to exceed their expectations.