E-commerce Manager

Job Description

We are in search of a talented E-commerce Manager to lead our online retail strategies and enhance our digital presence. The ideal candidate will demonstrate expertise in managing online sales channels and improving customer engagement.

Responsibilities

• Lead the development and execution of online merchandising strategies.
• Direct E-commerce marketing efforts to enhance brand awareness and online presence.
• Coordinate with analytics teams to assess website performance and user experience.
• Implement A/B testing strategies to optimise product placement and marketing approaches.
• Develop partnerships with external platforms and vendors to expand reach.
• Supervise the E-commerce team and ensure their professional growth and success.
• Regularly communicate with stakeholders regarding overall E-commerce performance.

Requirements

Education

• Bachelor's degree in a related field
• Master's degree in Business Administration preferred

Experience

• 5+ years in E-commerce or digital marketing roles

Technical Skills

• Content Management Systems
• Customer Relationship Management (CRM)

Soft Skills

• Communication
• Problem-Solving

Certifications

• HubSpot Inbound Marketing Certification
• Facebook Blueprint Certification

Languages

• English: Fluent

Advantageous

• Familiarity with payment gateway integrations: Experience with integrating various payment gateways into E-commerce platforms.
• Understanding of logistics and supply chain: Knowledge of logistics processes that support E-commerce operations.

Benefits

• Attractive salary with annual performance incentives
• Medical aid contribution and family cover options
• Work-life balance with flexible schedules
• Opportunities for professional development and training

Company Culture

• Inclusivity: We are committed to creating an inclusive workplace that values diversity.
• Employee Recognition: Our employees' contributions are recognized and celebrated as part of our culture.
• Sustainability Efforts: We are dedicated to sustainable practices that positively impact our community and environment.