E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to oversee and enhance our online store. The successful candidate will be responsible for strategizing and implementing sales initiatives while managing daily operations of the E-commerce platform.

Responsibilities

• Create annual budgets and forecasts to guide E-commerce initiatives.
• Implement SEO best practices to increase organic search visibility.
• Utilize A/B testing to improve website features and customer engagement.
• Coordinate logistics for order fulfillment and customer service.
• Prepare comprehensive reports analyzing sales performance and user behavior.
• Drive social media strategies that complement E-commerce goals.
• Enhance collaborative efforts between E-commerce and other departments.

Requirements

Education

• Bachelor's degree in Marketing or Business Administration
• Professional certifications in E-commerce are a plus

Experience

• 5+ years of experience in managing an online retail business

Technical Skills

• PPC Advertising
• Email Marketing Tools

Soft Skills

• Leadership
• Creativity

Certifications

• Certified Digital Marketing Professional
• E-commerce Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience with CRM platforms: Familiarity with Customer Relationship Management tools to manage customer interactions.
• Project Management skills: Strong project management skills to oversee multiple initiatives simultaneously.

Benefits

• Health insurance and wellness programs
• Generous leave policies including family responsibility leave
• Opportunity for professional development and training
• Team-building activities and outings

Company Culture

• Growth Mindset: We encourage continuous learning and personal development for our team.
• Flexibility: Flexible work arrangements to balance personal and professional life.
• Community Engagement: Active participation in local community initiatives and CSR programs.