E-commerce Manager

Job Description

As a Social Worker in Durban, you will play a pivotal role in fostering community relationships and delivering support services to vulnerable groups. We seek individuals who are empathetic, resourceful, and interested in contributing to meaningful social change. Bring your expertise in handling diverse social issues and be part of a team making a real difference.

Responsibilities

• Strategize to optimize the conversion rates on the e-commerce site.
• Lead cross-functional teams to execute promotional strategies.
• Oversee the management of online inventory and product listings.
• Utilize analytics tools to track user behavior and improve offerings.
• Engage in budget management for e-commerce initiatives.
• Mentor and guide e-commerce team members in best practices.
• Enhance SEO strategies to increase organic traffic.
• Develop partnerships with vendors and third-party service providers.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or related field
• MBA or relevant postgraduate qualification

Experience

• 5+ years in e-commerce management and digital strategy

Technical Skills

• Data Analysis Tools
• Email Marketing Platforms (Mailchimp, Klaviyo)

Soft Skills

• Project Management
• Customer Focus

Certifications

• Certified Digital Marketing Professional
• HubSpot Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Knowledge of mobile commerce trends: Understanding of current trends in mobile shopping and user experience.
• Proficiency in A/B testing techniques: Experience with A/B testing to optimize landing pages and customer funnels.

Benefits

• Comprehensive health insurance and retirement plan
• Flexible working hours with the option to work remotely
• Employee discounts on products
• Continuous learning and educational support

Company Culture

• Open Communication: We foster an environment of open communication, ensuring that all voices are heard.
• Diversity and Inclusion: We are committed to creating a diverse workforce and an inclusive workplace.
• Continuous Improvement: We strive for continuous improvement and encourage our employees to seek growth.