Telecommunications Technician

Job Description

Join our team as a Telecommunications Technician, where you will play a crucial role in the maintenance and development of our telecommunications networks. You’ll need to be hands-on and ready to tackle challenges head-on, all while providing top-tier service to our customers.

Responsibilities

• Conduct site surveys for installation of telecommunications infrastructure.
• Maintain and repair various telecommunications systems, including VoIP and fibre optics.
• Respond promptly to service requests from customers and internal teams.
• Train end-users on the effective use of telecommunications equipment.
• Assist in preparing reports of installation and maintenance activities.
• Participate in on-call duty as necessary to ensure system uptime.
• Develop and maintain technical documentation for telecommunications systems.

Requirements

Education

• National Diploma in Electronics and Telecommunications
• Bachelor's degree in Electronics or Telecommunications is preferred

Experience

• 3+ years of hands-on experience in telecommunications engineering

Technical Skills

• Telecom Equipment Installation
• Wireless Technologies

Soft Skills

• Detail-oriented
• Customer Service

Certifications

• Telecommunications Technician Certification (TTC)

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Familiarity with IP Networking: Experience with IP networking and associated technologies.
• Cloud Technology Knowledge: Understanding cloud technologies and their implementation in telecom.

Benefits

• Comprehensive medical coverage
• Pension plan with employer matching
• Generous leave policy
• Access to ongoing training and skill development

Company Culture

• Professional Development: We support continuous learning and skills development for our employees.
• Respectful Environment: We maintain a respectful workplace where everyone's voice is heard.