E-commerce Manager

Durban Full-time R50,000 - R66,667 / Month
(R600,000 - R800,000 / Year)

Job Description

We are searching for an experienced E-commerce Manager dedicated to enhancing our online presence and increasing sales. You will coordinate with marketing, sales, and product teams to create compelling promotional strategies while utilizing performance metrics to drive improvements in our online offerings.

Responsibilities

  • Create a comprehensive e-commerce strategy that drives online sales.
  • Lead user experience improvements on the website and mobile applications.
  • Utilize data analytics to assess performance and make data-driven decisions.
  • Develop and implement digital marketing efforts to increase site traffic and conversion.
  • Coordinate efforts across departments to ensure a cohesive e-commerce operation.
  • Implement efficient inventory and order management systems.
  • Engage with customers through social media to enhance brand loyalty.
  • Monitor competitor activity and industry best practices.
  • Provide management with regular reports on performance metrics and trends.
  • Establish best practices to streamline operations and improve performance.

Requirements

Education
  • Bachelor's degree in relevant field
Experience
  • 4 years of experience in e-commerce or related field preferred
Technical Skills
  • E-commerce Analytics Tools
  • Digital Marketing Tools
Soft Skills
  • Strategic Thinking
  • Negotiation Skills
Certifications
  • Digital Marketing Certification
Languages
  • English: Fluent

Advantageous

  • Experience with A/B testing tools: Ability to implement A/B tests to optimize website performance.
  • Understanding of customer relationship management (CRM) systems: Experience with CRM tools for better customer engagement.

Benefits

  • Comprehensive medical coverage
  • Bonus structure based on performance metrics
  • Remote work option available
  • Staff training and development programs

Company Culture

  • Commitment to Growth: Continuous learning opportunities available for all employees.
  • Inclusive Culture: Diversity and inclusion are paramount in our company values.
  • Customer-Centric Approach: We prioritize our customers' needs in all decision-making.
Status: Open