E-commerce Manager

Job Description

We are seeking an E-commerce Manager to oversee our online sales strategy and enhance the customer experience on our platforms. The ideal candidate will have a robust understanding of e-commerce trends and digital marketing strategies, along with excellent leadership skills to manage cross-functional teams.

Responsibilities

• Lead the strategy for product assortment and inventory management to optimize stock levels.
• Utilize analytics tools to monitor user behavior and improve site navigation.
• Create detailed performance reports for management, including KPIs and metrics.
• Engage with customers through various channels to enhance brand loyalty.
• Maintain relationships with suppliers and distributors for effective inventory management.
• Ensure compliance with industry regulations and standards.
• Collaborate on website design improvements based on user feedback.
• Enhance the customer journey through innovative digital solutions.

Requirements

Education

• Bachelor's degree in Marketing or Business Administration
• An MBA or similar qualification is an advantage

Experience

• 5+ years of proven experience in e-commerce management or digital marketing

Technical Skills

• SEO/SEM
• Content Management Systems

Soft Skills

• Strategic Thinking
• Negotiation Skills

Certifications

• Certified E-commerce Professional (CEP)
• Google Ads Certification

Languages

• English: Fluent

Advantageous

• Experience in Supply Chain Management: Understanding of logistics and inventory management to optimize product flow.
• Familiarity with Social Media Advertising: Experience in leveraging social media platforms for targeted advertising campaigns.

Benefits

• Comprehensive medical and dental benefits
• Paid time off and generous leave policies
• Retirement savings plan with employer contribution
• Employee training and development programs

Company Culture

• Customer Centricity: Our customers are at the heart of everything we do, and we strive to provide exceptional service and support.
• Inclusivity: We are committed to building an inclusive workplace where every employee feels valued and heard.
• Sustainability: Our company is dedicated to sustainable practices that benefit our community and environment.