First-Line Supervisor of Construction Trades and Extraction Workers

Job Description

The Clearing Supervisor is responsible for overseeing the clearing process for our clients. This role involves managing a team of clearing agents to ensure all shipments are cleared efficiently and in compliance with legal regulations.

Responsibilities

• Lead, train, and manage clearing agents while ensuring adherence to legal standards.
• Oversee clearance processes for imports and exports.
• Coordinate with transport providers to secure timely shipment releases.
• Communicate with customers to provide updates on clearance progress.
• Prepare necessary documentation and ensure timely filing with customs authorities.
• Utilize tracking software to monitor shipments and resolve issues proactively.
• Evaluate performance metrics and set goals for the clearing team.
• Stay updated on changes in customs regulations and relay necessary information to the team.
• Participate in strategic planning sessions to enhance operational efficiency.

Requirements

Education

• Matric certificate or equivalent
• Diploma or degree in logistics, supply chain management, or a related field preferred

Experience

• Minimum of 2 years’ experience in a supervisory or management role.

Technical Skills

• Documentation Management
• ERP Systems

Soft Skills

• Excellent Communication
• Interpersonal Skills

Languages

• English: Fluent

Advantageous

• Certification in customs clearance: Relevant certifications that enhance credibility in the customs domain.

Benefits

• Comprehensive health, dental, and vision insurance
• Retirement savings plan with company match
• Employee wellness programs
• Paid time off and public holidays

Company Culture

• Innovation: We prioritize innovative approaches to streamline our services.
• Employee Recognition: We structure employee recognition programs to honour and reward hard work.