Systems Administrator

Job Description

Join us as a Systems Administrator where you will oversee the management of IT systems and provide excellent user support. You will play a critical role in maintaining our technological objectives and ensuring user satisfaction.

Responsibilities

• Administer servers, networks, and data storage systems.
• Develop and maintain system documentation and procedures.
• Work alongside cross-functional teams to support project deployments.
• Respond promptly to user inquiries and escalated issues.
• Oversee the maintenance of the existing IT infrastructure.
• Advise on IT purchases and resource allocation.
• Assist in developing training materials for users.
• Facilitate workshops and training sessions on new systems.
• Manage relationships with external IT service providers.
• Participate in the development of IT policy and strategic planning.

Requirements

Education

• Diploma in Computer Science or IT
• Bachelor's degree in relevant field preferred

Experience

• 2-4 years in IT support and administration roles

Technical Skills

• Active Directory
• Exchange Server
• Help Desk Tools

Soft Skills

• Customer Service
• Adaptability

Certifications

• ITIL Foundation
• Cisco Certified Network Associate (CCNA)

Languages

• English: Fluent

Advantageous

• Project Management Skills: Experience with project management methodologies is an asset.
• Experience with VPNs: Understanding of VPN technology and implementation.

Benefits

• Comprehensive medical aid
• Retirement savings plan with company match
• Ongoing training and skill development
• Work-life balance initiatives

Company Culture

• Continuous Improvement: We believe in constant improvement and embrace change.
• Diversity: We respect and celebrate diversity within our team and stakeholders.
• Responsiveness: We prioritize quick and efficient responses to client needs.