User Experience Researcher

Pretoria Full-time R30,000 - R40,000 / Month
(R360,000 - R480,000 / Year)

Job Description

We are on the lookout for a User Experience Researcher who can actively engage with users and collect valuable insights to enhance our products. This role is pivotal in shaping user interactions, ensuring a seamless and intuitive experience for our clients.

Responsibilities

  • Identify and analyze user needs through various research methods.
  • Collaborate with cross-functional teams to enhance product features.
  • Utilize analytics tools to gather quantitative data for deeper insights.
  • Assist in building a culture of user advocacy within the organization.
  • Mentor junior researchers and support their development.

Requirements

Education
  • Bachelor's degree in Design, Social Sciences, or related field
  • A Master's degree is a plus
Experience
  • 3-5 years of experience in user research methodologies
Technical Skills
  • Qualitative Research
  • Survey Design
Soft Skills
  • Empathy
  • Team Collaboration
Languages
  • English: Fluent

Advantageous

  • Background in Graphic Design: Understanding of visual design principles will be beneficial.
  • Knowledge of accessibility standards: Awareness of inclusive design practices.

Benefits

  • Comprehensive health insurance
  • Study assistance and training budget
  • Work-from-home options
  • Team-building and wellness initiatives

Company Culture

  • Growth Mindset: We focus on continuous improvement and personal development, providing numerous opportunities for learning.
  • Team Spirit: We foster a strong team spirit where we celebrate successes and support each other through challenges.
  • Adaptability: We value adaptability and resilience, encouraging our team to embrace change and new challenges with enthusiasm.
Status: Closed