Social Media Manager

Job Description

We are on the lookout for a proactive Social Media Manager to join our team in Durban. The successful candidate will be responsible for developing and executing comprehensive social media strategies that promote our brand, engage our audience, and drive online presence. You will manage multiple social media platforms, create compelling content, and analyze performance metrics to optimize our campaigns.

Responsibilities

• Implement social media advertising strategies to maximize engagement.
• Monitor and analyze competitor social media activity.
• Foster relationships with key industry influencers for collaboration.
• Create weekly reports outlining social media performance and insights.
• Develop crisis communication plans for social media crises.
• Organize and promote social media contests and campaigns.
• Maintain brand consistency in messaging across all channels.
• Conduct audience research to tailor content to target demographics.

Requirements

Education

• Bachelor's degree in Digital Marketing or related field

Experience

• 5 years of experience in managing social media campaigns

Technical Skills

• SEO Knowledge
• Familiarity with Social Media Tools

Soft Skills

• Teamwork
• Problem Solving

Languages

• English: Fluent

Advantageous

• Experience in influencer marketing: Ability to manage relationships and campaigns with influencers.
• Knowledge of customer service principles: Understanding how to engage with audiences effectively.

Benefits

• Comprehensive health care package
• Yearly professional development budget
• Flexible hours with remote work potential
• Team-building activities and retreats

Company Culture

• Diversity and Inclusion: We are committed to building a diverse and inclusive workplace that values each team member's contributions.
• Work-Life Balance: We promote a healthy work-life balance to ensure team members' well-being.
• Community Engagement: We give back to the community through various initiatives and encourage team involvement.