E-commerce Specialist

Job Description

Join us as an E-commerce Specialist where you'll be responsible for shaping our online strategy. This role encompasses everything from marketing campaign execution to inventory management, ensuring our products reach their audience effectively while enhancing user engagement and satisfaction.

Responsibilities

• Create and oversee the execution of e-commerce marketing plans.
• Evaluate website performance and suggest improvements.
• Engage with customers to solicit feedback and improve services.
• Support the development of online advertising campaigns.
• Conduct A/B testing and website optimization.
• Manage relationships with third-party e-commerce platforms.
• Ensure effective communication of product information to the team.
• Assist with training and mentoring junior team members.
• Prepare regular reports on sales performance and marketing effectiveness.

Requirements

Education

• Bachelor's degree in Marketing or a related field

Experience

• 5+ years of e-commerce experience with proven results

Technical Skills

• SEO/SEM
• Content Management Systems (CMS)

Soft Skills

• Problem Solving
• Adaptability

Certifications

• HubSpot Inbound Marketing Certification

Languages

• English: Fluent
• Xhosa: Conversational

Advantageous

• Familiarity with PPC campaigns: Understand keyword research, targeting, and bidding strategies for PPC ads.
• Knowledge of UI/UX design principles: Basic understanding of user experience and user interface design for e-commerce platforms.

Benefits

• Comprehensive health benefits and wellness programs
• Generous leave policy and public holidays
• Opportunities for personal growth and career development
• Team building activities and events
• Access to the latest e-commerce tools and technologies

Company Culture

• Collaboration: Teamwork is essential to our success, fostering a collaborative spirit across departments.
• Continuous Improvement: We are committed to continuous improvement and seek to learn from every interaction.