Medical Receptionist

Job Description

Join our dynamic healthcare team as a Medical Receptionist. Your role will include greeting patients, handling administrative tasks, and ensuring a positive experience for everyone visiting our clinic.

Responsibilities

• Ensure a clean and welcoming reception area.
• Provide administrative support to healthcare professionals.
• Perform clerical duties including data entry and filing.
• Monitor and order office supplies as needed.
• Assist in managing medical records and ensuring confidentiality.
• Facilitate communication between patients and medical staff.
• Participate in staff meetings and contribute to a team-oriented environment.
• Assist in implementing office protocols and procedures.

Requirements

Education

• Senior Certificate (Matric)
• Certificate/Diploma in Medical Reception or similar field is advantageous

Experience

• 2+ years of experience in a medical receptionist or administrative role

Technical Skills

• Computer Literacy
• Scheduling Software

Soft Skills

• Communication Skills
• Interpersonal Skills

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience with medical billing software: Familiarity with medical insurance claims processes.
• Knowledge of healthcare regulations: Understanding of HIPAA compliance and patient confidentiality.

Benefits

• Competitive salary based on experience
• Health insurance and benefits
• Paid time off and holidays
• Opportunities for professional development

Company Culture

• Inclusive Environment: We prioritize a supportive and inclusive culture that celebrates diversity.
• Focus on Growth: We encourage continuous learning and professional development.