E-commerce Manager

Job Description

Join our team as an E-commerce Manager, where you will oversee our online operations, including marketing strategies, customer analysis, and inventory management. Your expertise will be key in achieving revenue targets and enhancing our brand presence online.

Responsibilities

• Lead the development of online sales strategies that align with overall business objectives.
• Supervise digital marketing efforts including social media, content marketing, and influencer collaborations.
• Collaborate with cross-functional teams to enhance customer service and satisfaction.
• Utilize analytics tools to track website performance and user engagement metrics.
• Conduct competitive analysis to identify new opportunities for growth.
• Train and manage a small team of e-commerce specialists.
• Facilitate customer feedback collection for continual improvement.
• Develop and maintain relationships with key partners and service providers.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• Master's degree is preferred

Experience

• 3+ years of experience in e-commerce management or digital marketing

Technical Skills

• SEO
• Google Analytics
• PPC Advertising

Soft Skills

• Strategic thinking
• Excellent communication

Certifications

• Google Analytics Individual Qualification
• Certified Digital Marketing Professional

Languages

• English: Fluent

Advantageous

• Experience with e-commerce platforms like Shopify or WooCommerce: Proficient in managing e-commerce platforms for product listings and checkout processes.
• Experience with CRM tools: Skilled in using Customer Relationship Management tools to enhance customer engagement.

Benefits

• Competitive salary with performance bonuses
• Health and wellness benefits
• Flexible working hours
• Opportunities for professional development

Company Culture

• Collaborative Environment: We value teamwork and encourage collaboration across departments.
• Innovation Driven: Our culture promotes innovative thinking and fresh ideas.
• Customer Centric: We strive to enhance customer satisfaction and loyalty through our actions.