Healthcare Administrator

Job Description

Looking for a detail-oriented Healthcare Administrator to enhance operational effectiveness in our Durban branch. Responsibilities include managing staff schedules, liaising with healthcare providers, and ensuring compliance with industry standards.

Responsibilities

• Develop and implement administrative policies.
• Manage billing and insurance processes.
• Coordinate patient follow-ups to ensure continuity of care.
• Assist in the implementation of new health programs.
• Evaluate efficiency of administrative systems and processes.
• Resolve conflicts and maintain a harmonious work environment.
• Collaborate with healthcare professionals to enhance service delivery.
• Participate in community outreach programs.
• Monitor patient satisfaction levels and implement improvements.
• Conduct staff training on regulatory compliance.

Requirements

Education

• Bachelor's degree in Health Services Administration or Business Administration
• Master's degree is an advantage

Experience

• 5+ years of experience in a leadership role within healthcare

Technical Skills

• Budget Management
• Regulatory Compliance

Soft Skills

• Conflict Resolution
• Excellent Interpersonal Skills

Certifications

• Healthcare Management Certification
• Lean Six Sigma Certification is a plus

Languages

• English: Fluent

Advantageous

• Experience with Healthcare Analytics: Knowledge of analytics tools and methodologies in healthcare.
• Proficiency in Microsoft Office Suite: Advanced skills in Excel, Word, and PowerPoint for reporting and presentations.

Benefits

• Health, dental, and vision coverage
• Flexible working environment
• Employee wellness and support programs
• Professional development opportunities

Company Culture

• Inclusiveness: Our inclusive culture encourages diverse perspectives and creates a supportive workplace.
• Professional Growth: Employees are provided opportunities for professional development and career advancement.
• Patient-Centric Focus: Our primary focus is on delivering quality care to our patients, ensuring satisfaction and well-being.