Order Clerk

Job Description

As an Order Clerk, you will be responsible for processing and fulfilling customer orders efficiently. Your role will be pivotal in ensuring customer satisfaction and maintaining inventory accuracy. We're looking for someone who thrives in a fast-paced environment and has a keen eye for detail.

Responsibilities

• Accurately update order status in the system.
• Ensure products are packed securely for safe delivery.
• Work with logistics to optimize delivery times.
• Help train new staff on order processing protocols.
• Conduct periodic stock takes to ensure inventory accuracy.

Requirements

Education

• Grade 12 certificate
• Higher diploma or degree in logistics (preferred)

Experience

• 1-2 years of experience in a logistics or e-commerce environment.

Technical Skills

• Logistics Software
• Data Entry

Soft Skills

• Problem-solving
• Time Management

Certifications

• Inventory Management Certification

Languages

• English: Fluent

Advantageous

• Forklift or other heavy machinery certification: Required for operating forklifts in the warehouse.

Benefits

• Comprehensive health and wellness package.
• Esprit de corps through team-building events.
• Flexible working hours.
• Performance bonuses based on individual contributions.

Company Culture

• Supportive Working Conditions: Our management supports employees in achieving a healthy work-life balance.
• Employee Recognition: We reward hard work and celebrate our employees' achievements regularly.
• Focus on Customer Satisfaction: We are dedicated to providing exceptional service to our customers and value their feedback.