User Researcher

Cape Town FULL TIME R30,000 - R40,000 / Month
(R360,000 - R480,000 / Year)

Job Description

Looking for a passionate User Researcher to join our team in Cape Town. You will play a crucial role in understanding user needs and behaviours, guiding the UX/UI design process to create user-friendly products. This is an opportunity to make a significant impact in a dynamic work environment.

Responsibilities

  • Lead user testing sessions and analyse results to improve products.
  • Collaborate with product managers to define key user metrics.
  • Maintain a user research repository to track insights over time.
  • Advise on best practices for user engagement and feedback collection.
  • Offer insights into competitor research to identify UX opportunities.
  • Coach team members on user research methods and tools.

Requirements

Education
  • Bachelor's degree in Design, Psychology, or related field
  • Master's degree in UX Design or related field is preferred
Experience
  • 4+ years of experience in user research
Technical Skills
  • Usability Testing
  • User Journey Mapping
Soft Skills
  • Empathy
  • Analytical Skills
Certifications
  • Certified UX Researcher (CUXR)
  • Professional Certificate in User Experience Design
Languages
  • English: Fluent

Advantageous

  • Knowledge of accessibility standards: Awareness of best practices for designing accessible user experiences.
  • Experience in mobile UX research: Experience conducting user research specifically for mobile applications.

Benefits

  • Comprehensive health benefits
  • Support for continuous learning and development
  • Remote work options available
  • Inclusive and supportive company culture

Company Culture

  • Continuous Learning: We encourage personal and professional growth through continuous learning opportunities.
  • Open Communication: We foster an environment of open dialogue and feedback among team members.
  • Work-Life Balance: We value work-life balance and promote flexibility in our work arrangements.
Status: Closed