Restaurant Manager

Job Description

We are looking for a dedicated Restaurant Manager to lead our team in Durban. The successful candidate will be responsible for overseeing daily operations, managing staff, and ensuring the highest quality of service for our customers. If you are passionate about the hospitality industry and have a flair for leadership, we want to hear from you!

Responsibilities

• Lead daily operations in the restaurant to achieve financial and service goals.
• Supervise staff performance and provide ongoing training.
• Ensure compliance with food safety regulations and health codes.
• Assist in menu creation and pricing strategies.
• Monitor and control the restaurant's budget and expenses.
• Foster a positive work environment and team collaboration.
• Respond to and address guest inquiries and feedback promptly.
• Ensure the restaurant is adequately stocked with necessary supplies.
• Implement strategies to enhance customer retention and loyalty.
• Work closely with marketing teams to develop promotional activities.

Requirements

Education

• Degree in Hospitality Management or related field
• Additional certifications in food safety preferred

Experience

• 5+ years of extensive experience in restaurant management

Technical Skills

• Customer Service
• Operational Efficiency

Soft Skills

• Problem-Solving
• Team Building

Certifications

• Food Safety Certification
• First Aid Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Culinary background: A background in culinary arts can be beneficial for menu development.
• Fluent in multiple languages: Additional language skills can improve customer interactions.

Benefits

• Comprehensive health coverage and wellness programs
• Performance-based bonuses
• Discounts on dining experiences for employees
• Support for continuous learning and training

Company Culture

• Inclusivity: We celebrate diversity and strive to create an inclusive work environment.
• Learning Environment: We provide opportunities for continuous training and skill enhancement.
• Passion for Excellence: Our team prides itself on delivering excellent service and quality.