E-commerce Manager

Job Description

We are seeking a dynamic E-commerce Manager to oversee our online sales strategies and optimize customer engagement. The ideal candidate will have a strong background in digital marketing, sales, and customer service, with a passion for driving online growth.

Responsibilities

• Create marketing campaigns to promote e-commerce products.
• Monitor and manage budgets for digital advertising.
• Develop partnerships with third-party platforms and vendors.
• Conduct A/B tests to optimize website performance and conversion rates.
• Regularly update website content to reflect promotions and product availability.
• Collaborate with the logistics team to streamline order fulfillment.
• Use analytics tools to assess website traffic and sales conversion.
• Foster a customer-centered culture within the e-commerce team.
• Research and implement emerging e-commerce technologies.

Requirements

Education

• Bachelor's degree in Marketing, Business, or a related field
• MBA or additional certification in E-commerce is a plus

Experience

• 5+ years of managerial experience in e-commerce

Technical Skills

• CRM Tools
• Email Marketing

Soft Skills

• Communication
• Team Player

Certifications

• Certified Digital Marketing Professional
• E-commerce Strategy Certification

Languages

• English: Fluent

Advantageous

• Experience in social media marketing: Hands-on experience with campaigns on platforms like Facebook and Instagram.
• Proficiency in graphic design tools: Basic skills in tools like Canva or Adobe Photoshop to create marketing materials.

Benefits

• Comprehensive medical aid plan
• Annual leave and public holidays
• Opportunity for professional development and training
• Dynamic and inclusive workplace culture

Company Culture

• Growth Mindset: We believe in helping our team members grow through continuous learning and development opportunities.
• Work-Life Balance: We promote a healthy work-life balance to ensure our employees are both productive and happy.
• Community Engagement: We encourage our team to participate in community service and give back to society.