E-commerce Manager

Job Description

We are seeking a passionate E-commerce Manager to spearhead our online sales strategy. You will oversee all aspects of our e-commerce operations, from optimizing user experience to driving digital marketing strategies aimed at increasing our online presence and revenue. If you have a knack for understanding customer behavior and trends, and possess strong analytical skills, we want to hear from you!

Responsibilities

• Manage the day-to-day operations of the e-commerce platform.
• Conduct user testing to improve online shopping experiences.
• Implement SEO strategies to increase organic search traffic.
• Work with customer service to resolve any online transaction issues.
• Facilitate A/B testing for promotional campaigns and website changes.

Requirements

Education

• Bachelor's degree in a relevant field
• MBA or similar qualification preferred

Experience

• Proven experience of at least 6 years in e-commerce or digital marketing

Technical Skills

• Web Analytics Tools
• Content Management Systems

Soft Skills

• Strategic Thinking
• Communication

Certifications

• Certified E-commerce Specialist
• Google Ads Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Knowledge of UX/UI principles: Understanding of user experience and user interface design standards to enhance website usability.
• Experience with email marketing platforms: Hands-on experience with platforms like Mailchimp or Constant Contact.

Benefits

• Comprehensive medical, dental, and vision plans
• Retirement savings plan with company contributions
• Work-from-home flexibility
• Support for continuous training and education

Company Culture

• Continuous Improvement: We are committed to learning and growing as individuals and as a company.
• Work-Life Balance: We prioritize work-life balance and offer flexible working arrangements.
• Recognition: We value and recognize the contributions of our team members.