Retail Manager

We are seeking a passionate Retail Manager to join our Durban team. In this role, you will oversee daily store operations, drive sales performance, manage team dynamics, and enhance the overall customer shopping experience. The ideal candidate will have a strong retail background and excellent leadership skills.

Category: Retail and Consumer Services - Retail Management
Full Time

• R300,000 - R450,000 / Year
• R25000 - R37500 / Month

Closing Date: 2025-05-15
Location: Durban

• Monitor and analyze store performance metrics to identify areas for improvement.
• Implement training programs for new employees.
• Coordinate with suppliers and vendors to maintain stock levels.
• Champion the use of technology in enhancing customer shopping experience.
• Participate in community initiatives to promote the store.
• Support the development of loyalty programs and customer engagement.
• Drive initiatives for diversity and inclusion within the team.
• Stay current on industry trends and competitor activities.

• Diploma in Retail Management or related field
• Bachelor's degree is advantageous
• Retail Management Extensive experience in managing retail operations and teams.
• Sales Strategy Development Strong skills in creating and executing sales strategies.
• Leadership Proven ability to lead teams and drive performance.
• Customer Focus Strong commitment to enhancing customer experience.
• Retail Management Certification
• Customer Service Excellence Certificate
• English (Fluent)
• Zulu (Conversational)

• Understanding of inventory management software: Proficiency in using software for tracking inventory.
• Experience with customer loyalty programs: Hands-on experience in developing and managing loyalty initiatives.

• Health and pension contributions
• Flexible working hours
• Employee recognition programs
• Access to professional development resources

• Customer-Centric Approach: We prioritize our customers’ needs and feedback in every decision we make.
• Growth and Development: We are dedicated to the professional growth of our employees through training and mentorship.

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