E-commerce Manager

Durban Full-time R40,000 - R50,000 / Month

Job Description

We are seeking an experienced E-commerce Manager to lead our digital strategy and online sales initiatives. The ideal candidate will possess a deep understanding of E-commerce trends, customer behavior, and digital marketing strategies.

Responsibilities

  • Establish metrics for E-commerce performance evaluation.
  • Ensure compliance with online policies and regulations.
  • Foster a customer-centric culture within the E-commerce team.
  • Utilize analytics tools to measure and report on campaign effectiveness.
  • Collaborate with IT to continually improve the website's functionality.
  • Plan and execute omni-channel marketing initiatives to boost audience reach.

Requirements

Education
  • Bachelor's degree in Marketing, Business, or related field
  • MBA in E-commerce or Digital Marketing is preferred
Experience
  • 5+ years of E-commerce or sales management experience
Technical Skills
  • Data Analysis
  • Social Media Marketing
Soft Skills
  • Customer Service Orientation
  • Problem Solving
Certifications
  • Certified E-commerce Professional
  • Project Management Certification (PMP)
Languages
  • English: Fluent

Advantageous

  • Experience in UX/UI design: Basic knowledge of UX/UI design principles to enhance customer experiences.
  • Familiarity with A/B testing: Experience conducting A/B tests for optimizing marketing strategies.

Benefits

  • Health and wellness benefits
  • Generous annual leave policy
  • Discounted company products and services
  • Dynamic work environment fostering creativity

Company Culture

  • Diversity and Inclusion: We are dedicated to building a diverse workforce and providing an inclusive environment for all.
  • Work-Life Balance: We support our employees in achieving a healthy work-life balance through flexible working arrangements.
Status: Closed