E-Commerce Manager

Job Description

We are seeking an experienced E-Commerce Manager to drive our online sales strategy in Johannesburg. The ideal candidate will possess a strong background in digital marketing, e-commerce platforms, and data analytics to optimize user experience and increase revenue.

Responsibilities

• Lead the development of the e-commerce budget and financial forecasts.
• Identify opportunities for upselling and cross-selling through online channels.
• Create engaging content for the website to enhance customer interaction.
• Train and mentor team members to improve skills and performance.
• Implement customer loyalty programs to encourage repeat business.

Requirements

Education

• Master's degree in a relevant field is a plus

Experience

• 5+ years of experience in e-commerce or digital marketing

Technical Skills

• SEO/SEM
• Content Management Systems

Soft Skills

• Analytical Skills
• Problem-Solving

Languages

• English: Fluent
• Zulu: Basic

Benefits

• Health, dental, and vision insurance
• Performance bonuses based on sales growth
• Remote work opportunities when needed
• Training and certification reimbursements

Company Culture

• Team Collaboration: We believe in teamwork and collaboration across all levels of our organization.
• Work-Life Balance: We support a healthy work-life balance that prioritizes employee well-being.